General

Here you read everything about logging and navigating within the platform, and about (taking out) subscriptions

Login and navigation

Two Factor Authentication (2FA)

What is two factor authentication? Two-factor authentication (2...

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General overview of the learning platform

When you start working with our online learning platform for th...

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View account details

When you click on your name at the top right of your screen onc...

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Set notifications

When you're logged in, you'll see the first letter of your name...

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Subscription status

When you are logged in you will see your name at the top right....

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Deleting cookies

Technical issues can often be resolved by clearing the cookies ...

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Opening an incognito window

It may happen that the support department asks you to open an i...

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How can I solve technical issues?

In case you encounter any (technical) problems while using the ...

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How do I save an online article as a PDF-file?

You can always access our articles on our online support page. ...

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How do I print an online article from my browser?

You can always access our articles on our online support page. ...

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How do I install a read-aloud extension in Google Chrome?

To have the content of our learning programs read aloud, you ca...

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